Last Updated 24/05/2026. Replaces all prior versions.
This privacy policy explains how Rodmersham Primary School uses personal information collected through this website.
This policy applies only to information submitted through the website contact forms. It does not cover other personal information the school may collect about pupils, parents, carers, staff, governors or visitors through other school processes. Separate school privacy notices may apply to those activities.
Who we are
Rodmersham Primary School is the data controller for personal information submitted through this website.
School: Rodmersham Primary School
Address: Rodmersham Primary School, Rodmersham Green, Sittingbourne, Kent
Email: office@rodmersham.kent.sch.uk
Phone: 01795 423776
Information we collect through the website
The website contains two contact forms:
- General contact form
- Thank a Staff Member form
When you use these forms, we may collect the information you choose to provide, including:
- your name
- your email address
- the subject of your message
- the name of the teacher or staff member, where relevant
- the message you submit
To help protect the website from spam, misuse and automated abuse, we also process a hashed version of your IP address for a short period. A hash is a technical representation of the IP address. We do not use it to identify you directly.
How we use your information
We use information submitted through the website forms to:
| Purpose | Personal information used | Lawful basis |
|---|---|---|
| Respond to website enquiries | Name, email address, subject and message | Public task, where the enquiry relates to the school’s public functions, or legitimate interests where appropriate |
| Pass on a thank you message to a member of staff | Name, email address, staff member or teacher name, and message | Public task, where the message relates to the school’s functions, or legitimate interests where appropriate |
| Protect the website and forms from abuse | Hashed IP address | Legitimate interests, namely protecting the website, school systems and form functionality from spam or misuse |
What happens when you submit a form
When you submit a form, the information is sent through our website backend and emailed directly to the school office.
The form submission is not stored in a website database that enqu, the website developer, can access.
The school may keep or delete the resulting email in line with its own email management, safeguarding, complaints, records management and data retention policies.
Anti-abuse processing
To prevent spam and misuse of the website forms, the website creates and temporarily stores a hashed version of the submitting device’s IP address.
This hashed IP address is kept for up to 4 hours and is then deleted.
It is used only for abuse prevention and rate-limiting purposes.
Who we share information with
Information submitted through the website forms is received by the school office and may be shared internally with appropriate staff where needed to handle the enquiry or pass on a message.
The website is developed and maintained by enqu, who acts as a service provider for the website. enqu does not have access to a database of submitted form messages.
We do not sell personal information.
We do not use information submitted through the website forms for marketing.
How long we keep your information
The website itself does not store the content of form submissions in a database accessible to enqu.
The hashed IP address used for anti-abuse purposes is kept for up to 4 hours.
Emails received by the school from website forms are retained by the school in line with its own retention policies. The length of time may depend on the nature of the message, for example whether it is a general enquiry, a thank you message, a complaint, a safeguarding concern or another school matter.
International transfers
We do not intentionally transfer personal information submitted through the website forms outside the UK.
Your rights
Under data protection law, you may have rights in relation to your personal information, including the right to:
- ask for access to your personal information
- ask for inaccurate information to be corrected
- ask for information to be deleted in certain circumstances
- ask us to restrict how we use your information in certain circumstances
- object to our use of your information in certain circumstances
- complain to the Information Commissioner’s Office
The rights available to you may depend on the lawful basis used for the processing. The ICO says privacy notices should explain people’s information rights and how they can complain if they have concerns.
To exercise your rights, please contact:
office@rodmersham.kent.sch.uk
Complaints
If you are unhappy with how the school uses your personal information, please contact the school first so we can try to resolve your concern.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
Information Commissioner’s Office
Website: ico.org.uk
Telephone: 0303 123 1113
Changes to this policy
We may update this privacy policy from time to time. The latest version will be published on this website.